PRIVACY POLICY
Last updated: 2026-04-01
1. Introduction
This Privacy Policy explains how FocusMulti.com (“the Website”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information in accordance with Québec’s Law 25.
By using the Website, you agree to the practices described here.
2. Organization Responsible
Focus Multi Locations Inc.
Address: 3844 Lavallée Street, Jonquière
Email: contact@focusmulti.com
Phone: +1 (581) 683-8888
3. Privacy Officer (Law 25)
We have designated a Privacy Officer responsible for ensuring compliance with Law 25.
Privacy Officer: Seddik El Behi
Email: privacy@focusmulti.com
Address: same as above
4. Personal Information We Collect
A. Provided by You
- Name
- Phone number
- Rental preferences
- Messages submitted through forms
B. Automatically Collected
- IP address
- Browser and device information
- Pages visited
- Cookies and analytics data
C. Account Information (if applicable)
- Login credentials
- Profile details
- Communication preferences
5. Purposes of Collection
We collect personal information to:
- Respond to rental inquiries
- Connect users with property managers
- Improve Website performance and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
6. Consent
By using the Website, you provide implicit consent for the purposes listed.
We obtain explicit consent for:
- Optional communications
- Certain cookies
- Any new purpose not originally disclosed
You may withdraw your consent at any time.
7. Cookies
We use cookies to:
- Improve navigation
- Analyze traffic
- Personalize user experience
You may disable cookies in your browser settings.
8. Disclosure of Information
We may share your information with:
- Property managers or owners
- Service providers (hosting, analytics, email)
- Authorities when required by law
We do not sell personal information.
9. Cross‑Border Transfers
Some service providers may process data outside Québec or Canada.
We assess privacy protections and apply contractual safeguards as required by Law 25.
10. Data Retention
We retain personal information only as long as necessary for the purposes described or as required by law.
11. Your Rights (Law 25)
You may request:
- Access to your information
- Correction of inaccurate data
- Withdrawal of consent
- Deletion of your information
- Details about how your data is used
- A copy of your data (portability)
Requests must be sent to the Privacy Officer.
12. Security
We implement reasonable technical and organizational measures to protect your information. No system is completely secure.
13. Privacy Incidents (Law 25)
In the event of a privacy incident, we will:
- Take immediate steps to reduce risk
- Notify the CAI if required
- Notify affected individuals when there is a risk of serious harm
- Maintain an incident register
14. Changes to the Policy
We may update this Policy at any time. Changes take effect upon posting on this page.
15. Contact
For questions or requests:
Privacy Officer
Email: privacy@focusmulti.com
Address: 3844 Lavallée Street, Jonquière